Embrace Pet Insurance Celebrates Milestone



January 26, 2024

/PRNewswire/ — A leading pet insurance provider of pet health insurance for dogs and cats

United States

, is proud to announce a major milestone of insuring 500,000 pets across the country. Since selling her first policy to a cat named Lily

Chagrin Falls, Ohio


October 10, 2006

Embrace has grown significantly as a business, marking a journey of growth and dedication for pets and pet parents for the past 17 years.

One of the keys to Embrace’s success is its dedication to customer satisfaction. Embrace prioritizes efficient claims processing, having handled over 4.6 million claims to date, including over 1 million in 2023 alone. Embrace’s Apollo AI claims processing technology speeds up claims processing by up to 75% compared to traditional methods, ensuring customers receive their payments faster. In fact, Embrace’s claims team was involved in another milestone for Embrace in 2023 — the largest single claim in the company’s history —


For mixed-breed dogs with impending pneumonia and pyloric valve repair.

Embrace’s achievements are part of a larger trend in the fast-growing pet insurance market. In 2021, NAPHIA reported the industry’s total in-force premium.

North America

reached about

$2.84 billion USD

Which was more than 30.5% compared to 2020. The growth trend continued through 2022, with the industry experiencing a 23.5% increase in revenue compared to 2021.

“Today marks an important chapter in the story of Embrace Pet Insurance as we celebrate insuring our 500,000th pet,” said

Brian Macias

, CEO of Embrace Pet Insurance. “This is more than just a number to us; it represents half a million stories of love, care and commitment to pet health across the country. Pet parents have peace of mind with our comprehensive coverage plans. Our dedication to providing is unwavering. We believe every pet deserves the best care, and we’re here to make sure they get it.”

In tribute to Lily, the first pet insured by Embrace, the company is donating



Stay-A-Wile Cat Shelter


North Royalton, Ohio

. The gesture honors Lily’s memory and Embrace’s ongoing commitment to pet welfare in line with the company’s core values.

For more information on Embrace Pet Insurance, visit


Or call (800) 660-3817.


About Embrace Pet Insurance

Embrace Pet Insurance, a top-rated provider of pet health insurance for dogs and cats.

United States

, offers a simple yet comprehensive accident and sickness insurance plan. In addition to insurance, Embrace offers Wellness Rewards, an uninsured, optional preventive care product unique to the industry. Wellness rewards cover routine veterinary visits, grooming, vaccinations, training, and more, with no itemized limits. Embrace has received numerous accolades for customer and employee satisfaction, including being named a top pet insurance provider on Forbes’ America’s Best Insurance Companies 2022 list and receiving Great Place to Work™ certification. Includes doing. Embrace is a proud member of the North American Pet Health Insurance Association (NAPHIA) and continues to innovate and improve the pet insurance experience for pet parents nationwide. Embrace Pet Insurance is a private organization, backed by JAB Holding Company.

For more information on Embrace Pet Insurance, visit


Or call (800) 660-3817.

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